We are experiencing delays due to a high volume of orders, material sourcing, and a current staffing shortage. Please allow an additional 1-2 business days for your orders. We are adding new team members every day in order to return to our normal production times as soon as possible as well as increasing our inventory levels to meet demands. Additionally, we are expecting delays at our Texas and Kentucky facilities due to a winter storm.
RUSH ORDERS PRINTING TIME: (Shipping Time Not Included)
Orders will print in (2) Two Business Days After Approval They will ship on the (3rd) day. (ROUND CORNERS: Add 1 additional business day)
ORDERS PLACED BY 9AM PST, AND APPROVED BY 12PM PST, WILL PRINT IN TWO BUSINESS DAYS AND SHIP ON THE THIRD BUSINESS DAY.
For example, if an order is placed by Monday, 9am PST, we will send you an online proof (for retail customers only) within three hours. Once you approve the order (by noon PST), your order will be sent to print and will ship by Wednesday. Please note that if there are any issues with files not being print ready or credit card issues, we will not be responsible. You need to make sure you are following up on your order by logging into your account and checking your status and/or checking your email.
STANDARD PRINTING TURNAROUND TIME: (Shipping Time Not Included)
ROUND CORNERS: Add 3 additional business days to standard turnaround time.
TRIPLE LAYER: Add up to 5 business days to standard turnaround time.
BUSINESS CARDS, POSTCARDS, RACKCARDS, BOOKMARKS, COLLECTORS CARDS, CLUB FLYER:
3-7 business days after approval.
2,500 quantity 4-8 business days after approval.
additional 4 business days for No UV on the back
3 weeks for Spot UV.
No Proofs for brokers.
ALL PRODUCTS WITH UNCOATED PAPER:
4-10 business days after approval.
Recycled Paper turnaround is 5-10 business days after approval.
CATALOGS, BOOKLETS SELF COVER [100 lb Gloss Book]:
5-10 business days after approval.
Perfect Binding 5-10 business day
additional 4 business days for Hard cover for catalogs
DOOR HANGER, MINI MENU [100 lb Gloss Book]:
5-10 business days after approval.
CALENDAR:
5-10 business days after approval.
No Proofs for brokers.
DOOR HANGER [100 lb Gloss Cover]:
7-15 business days after approval.
No Proofs for brokers.
FLYERS, BROCHURES [100 lb Gloss Book]:
5-8 business days after approval.
No Proofs for brokers.
FLYERS, BROCHURES [100 lb Gloss Cover]:
7-15 business days after approval.
No Proofs for brokers.
FLYERS, BROCHURES [70 lb Offset White Smooth]:
8-15 business days after approval.
No Proofs for brokers.
LETTERHEAD AND ENVELOPE.
8-15 business days after approval.
No Proofs for brokers.
Notepad:
5-10 business days after approval.
PRESENTATION FOLDER:
5-10 business days after approval.
POSTERS:
3-7 business days after approval.
No Proofs for brokers.
RIP BUSINESS CARDS
7-15 business days after approval.
No Proofs for brokers.
ROLODEX, TENT BUSINESS CARDS:
5-10 business days after approval.
No Proofs for brokers.
Roll Label:
10-15 business days after approval.
CD, DVD PACKAGES:
5-10 business days after approval.
No Proofs for brokers.
STICKERS:
10-15 business days after approval.
No Proofs for brokers.
CUSTOM DESIGN – [business card, postcard, flyer, brochure]:
2-4 business days.
LOGO DESIGN:
3-7 business days.
CUSTOM DESIGN – [catalog, presentation folder, etc.]:
4-10 business days.
SPECIALTY WORK – [printing, bindery, etc.]:
3-10 additional business days.
Additional Holiday Turnaround:
Please be advised that during the holiday season, our standard printing turnaround time will be extended by an additional (2) two business days due to an increase in volume. Thank you for your cooperation.
In-town orders that will be picked up: Please allow up to one additional business day after the turnaround to prepare packages for pickup.
Orders that will be shipped: Please allow one additional business day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for A Visual Pro to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive.
How to calculate your shipping:
When orders are shipped, count the next business day/non-holiday as the first day for shipping
Next Day Air (or 1 day ground transit) – shipped Friday, scheduled to arrive Monday. (You may request Saturday delivery for an additional charge.)
Next Day Air (or 1 day ground transit) – shipped Monday, scheduled to arrive Tuesday
Second Day Air (or 2 day ground transit) – shipped Friday, scheduled to arrive Tuesday
Second Day Air (or 2 day ground transit) – shipped Monday, scheduled to arrive Wednesday
3 Day Select (or 3 day ground transit) – shipped Friday, scheduled to arrive Wednesday
3 Day Select (or 3 day ground transit) – shipped Monday, scheduled to arrive Thursday
4 Day Ground transit – shipped Friday, scheduled to arrive Thursday
4 Day Ground transit – shipped Monday, scheduled to arrive Friday
5 Day Ground transit – shipped Friday, scheduled to arrive following Friday
5 Day Ground transit – shipped Monday, scheduled to arrive following Monday
We would like to inform you that during the holiday season we will be extending our turnaround time by an additional 2 business days due to our high volume. We will not be able to accept any rush orders or make any deadlines. Thank you for your cooperation.